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An additional 395 case studies are available in the case study archive.

"Defensores" is a platform designed to provide public defenders with a tool to register allegations of torture. This project was carried out in partnership with two key actors in the subject: The Ministry of Public Defense (MDP) and the National Mechanism for Prevention against Torture (MNP). Its implementation facilitates the effective and permanent monitoring of torture by public defenders and generates qualified information for different institutions and society in general. It's the first platform that systematises and allows to visualize cases of torture in Paraguay according to the application of the Istanbul Protocol and organisers hope that it later could be could be an example to be replicated by other countries.

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“TAKO – Moms” is the result of a project with the goal of developing a Minimum Viable Product to help tax administration service workers with customer service. TAKO is an online overview of all customers, which was created by the service workers themselves in collaboration with programmers. This process resulted in both exceptional improvements in the payment of VAT’s as well as large evolutions in the skills of the workers, without launching a high-cost project.

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A multistakeholder partnership created a regional indicators-based monitoring system to track pro-poor health policy change across the Southern African Development Community (SADC), a low-income region beset by socio-economic costs of a high disease burden. This stimulated SADC’s Result-Based Regional Monitoring and Evaluation initiative. Extending to all SADC priority areas, Results-Based Monitoring and Evaluation (RBME) enables real-time tracking of regional performance, documentation of results at country level and the facilitation of evidence-based decision-making and learning

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GovTech is a Portuguese public competition that rewards innovative products and services provided by Startups and addressing at least one of the 17 Sustainable Development Goals (SDGs).

It intends to stimulate the national Startup ecosystem, by promoting a sustainable economic growth, fostering innovation and opening new economic opportunities based on the 2030 Agenda.

The use of blockchain in the voting phase opened to the public was one of the perks of this competition

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The United Nations Development Programme Lebanon used WhatsApp to conduct qualitiative surveys to listen to Syrian refugees in Lebanon dealing with conflicts with the local Lebanese community. Using Whatsapp is an effective tool for collecting qualitative data from vulnerable communities at scale. WhatsApp is widely used, with 84% of refugee households in Lebanon on WhatsApp. WhatsApp's voice message function allowed us to send survey questions as voice messages and collect people’s stories directly including from people who are illiterate. 1036 people participated in our survey showing its success as a bottom-up, people-driven method.

 

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ID2020 is a public-private partnership dedicated to improving lives through private and user-controlled digital identity. Today, over 1 billion people live without any form of legal ID, which can leave them economically marginalized and robbed of the opportunity for active citizenship. ID2020 is setting technical standards and launching pilot projects aimed at finding scalable digital identity solutions for world's most vulnerable populations, particularly refugees and stateless persons.

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In Argentina 30% of women do not comply with prenatal check-ups and almost 1 in 10 have their first contact with the health system at the time of birth.
"Crecer con Salud" is a virtual assistant based on Facebook Messenger that works outside the health system, identifying and recruiting pregnant women where they are. The bot is designed to accompany women during their pregnancy and the baby's first year with personalized information and reminders of attendance to pre and post natal check-ups.

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Globally, public procurement is in desperate need of reform and must embrace the tools, techniques and culture of the digital age. It’s a government’s top corruption risk as it’s where money and discretion collide.

The UK has begun to address this; GDS is leading the Global Digital Marketplace project, which is embedding user-centred, design-led, data-driven and open approaches across digital, data and technology planning, procurement, contracting and service delivery.

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High resolution satellite data were used to make a credible estimate of the number of brick kilns across the ‘Brick Belt’, helping to calculate the scale of modern slavery present. Brick kilns are high slavery-prevalent industries and before this work, the full scale of brick kilns and by proxy, slavery, was unknown, making action from the appropriate agencies difficult. This innovation provides data to help NGOs and governments fight modern slavery. This approach scales in time and space.

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